Your Privacy is Our Concern
Protecting Your Information
Our servers use the latest encryption Secure Socket Layer (SSL) encryption technology and adopt a variety of appropriate security measures to safeguard your personal information when you fill in, submit, access your personal information as well as placing an order via the online channel. Personal information with payment cards details are transmitted via SSL technology and encrypted into databases maintained by reputable payment gateway providers. The providers are required to keep the banking details and financial data confidential in their systems. We do not have access to such systems at all.
When visiting a website, cookies are small files that the website transfer to your computer in order to enable the website to recognize your internet browser; capture and remember certain information. In essence, cookies help O2S to remember and process the items in your order, save your preferences, keep track of promotional offers or add items to your wish list for future visits.
Links to Third Party Website
From time to time and infrequently we may promote, offer or include third party products or services on our website. The third party websites or links have separate and independent privacy policies that are in no way connected to O2S. In particular, certain providers may have facilities that are located or in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Hence, we have no responsibility and are not liable for the contents, activities or policies of those linked websites of third party. In protecting the integrity of O2S online websites, we welcome any comments about those third party websites or links.
Non-Disclosure of Personal Identifiable Information
O2S does not disclose, sell, transfer, trade or otherwise pass on personal identifiable information to external or third parties. Information is only transferred when it is required for us to service you, your account or in conducting our business and provided those external or third parties agree to maintain all information strictly confidential. Information may also be released if required by enforcement agencies to comply with law, for fraud prevention, or to safeguard other users’ rights, safety or properties. Non-personal identifiable information is aggregated as statistics for enhancing customers’ online viewing experience.
Type of Information We Collect
We may personalize your online viewing experience by using your transactions and site behavior to shape our recommendations about the products and/or services that might be of interest to you. We may also use the information we collect to occasionally notify you about important functionality changes to the website, new services, and special offers we think you may find valuable. We send this information to you if only you allowed us to do by checking ‘Newsletter/Email/Blog Subscriptions’ box on your account. You always can unsubscribe your email address via email list subscription preferences on the Account Profile page. We may also retain data that you provide on this website, even if you do not fully complete an order or a newsletter subscription. Any data you entered on this website may be used to contact you and enquire if there is something wrong on your side that we can assist to help you complete the order, or offer you a reason to come back to us and complete a transaction. In addition, our system retains certain digits of your payment credit/bank card, normally the standard practice of the first four and the last four digits, the purpose of which is to verify the payment credit/bank card number in the event of an exchange, replacement or return in connection to your order(s).
Collection & Uses of Information
Tracking Technology – As a part of our standard data collection process, we collect the e-mail addresses of those who communicate with us via e-mail. We may track your movement within the Site, the pages from which you were referred, access times and browser types. We only use this information in aggregate and do not link it to you personally. To gauge the effectiveness of our Site, we do collect some generic information about our visitors. Our web servers automatically recognize a visitor’s domain name, the web page from which a visitor enters our Site, which pages a visitor visits on our Site, and how much time a visitor spends on each page and logs IP addresses. We may use anonymous tracking technologies to collect, store and sometimes track information for statistical purposes and to improve the services we provide. We aggregate this information and use it to evaluate and improve our Site.
Promotions – From time to time, we may provide you the opportunity to participate in promotions on our Site or otherwise, which might be sponsored or conducted by a third party. If you participate, it may be subject to specific Terms and Conditions and we will request certain personally identifiable information from you such as name, mailing address, zip code and age. Participation in these promotions is completely voluntary and you therefore have a choice whether or not to disclose this information. We may transfer personal information to certain sponsors and ad partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply. Some of our promotional offers have a feature that allows you to have the offer sent to a friend with your comment. If you choose to use this feature, we collect the information of your friend(s) to facilitate the referral.
Surveys – We may from time to time provide a survey for our readers to fill out providing us with demographic information (such as income level and gender) to us. We encourage you to submit this information so we can provide you a more personalized experience on our Site but participation is entirely voluntary.
Exceptional Circumstances – If O2S is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer database of O2S could, in whole or in part, be sold as part of that transaction. In the event O2S goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. We also may have to release personal information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, to enforce our Terms and Conditions or to protect the rights, property, or safety of O2S or others. By accessing our Site, you indicate your acceptance of such transfers and releases of your personal information.
We may use personal information and non-personal information for purposes unrelated to marketing, including:
(1) Responding to your inquiries, complaints and other communications;
(2) Processing and fulfilling reservations and/or purchases and making a record of such reservations and purchases;
(3) Bill your credit card for advance purchase, reservations and advance deposits;
(4) Contacting you for confirmation or customer service after reservations and purchases are made or after you sign up for or participate in certain activities;
(5) For statistical or demographic analysis;
(6) For tracking reservations and corresponding service usage;
(7) Sending you emails that relate to a service quotation, usage or reservation; and
(8) Communicating promotions, special offers and featured items to you, if you choose to receive such notices.
We have security procedures in the storage and disclosure of personal information in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. Our Site may also contain links to other websites. Keep in mind that we do not control and are not responsible for the privacy or security practices or the content of these or other websites. We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a consumer may utilize to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, mobile devices, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it. At O2S all employees signed a confidentiality agreement that restricts them from disclosing any order information or customer details with any person.
We do not intentionally send you unsolicited email marketing communications. If you choose to receive periodic communications from us, we may from time to time send you email messages describing new promotions, featured services, events, products and special offers. When you sign up to our newsletter list, we request your email address in order to send you email on the latest offers, advanced notice of events, and more. You can choose to stop receiving these emails at any time. If you are no longer interested in receiving our mail communications, you may ‘opt-out’ or choose to be excluded from these communications by contacting us as provided below in ‘Contact Us’.’
When you submit content to O2S for publication including but not limited to comments, reviews, testimonials, votes or forum posts, you assign O2S a transferrable, perpetual right to publish and/or commercially exploit said content without limitation. You also warrant in submitting such content that the content is owned or produced by yourself or you otherwise have permission to assign publication rights to us. Publication rights that you may have do not extend to fields specifically marked as private (e.g. email address), except in cases of clear violations of our Terms and Conditions. Content submitted by you for publication may be disclosed to all visitors of our website, and/or republished on other websites at our sole discretion. If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify us against any consequences resulting from the publication of said information.
Subject to exclusions and/or exceptions clauses in the relevant legislatures in your state, jurisdiction and/or country, you have the right to request for access to, update or correct your personal information that we have on our record. If you make an access request, we will ask you to verify your identity and we may charge an administration fee to cover the costs of meeting your request.
Changes to Privacy & Discreet Policy
Email: [email protected]* (*Note: Replace O2SGROUP with O2S.GROUP)
If you do not want to receive email communications from us in the future, please let us know by writing to us at the above electronic postal address or send us a message. If you supply us with your electronic postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events.
If you do not wish to receive such mailings, please let us know at the above electronic postal address or by replying to the electronic postal address and/or unsubscribe email links provided on such mailings. Upon request and after security verification of identity, we provide Site visitors with access to all information that we maintain about them. Customers can access this information and if errors are found, request that this information be corrected by emailing or by writing to us at the electronic postal address provided above. If you feel that this Site is not following its stated policy, please contact the Corporate & Legal Compliance team via the email provided above.